Responses from our 2017 Customer Satisfaction Survey

  • We have had no computer issues since signing on with you guys
  • We call and get results right away. I would not trust my IT to anyone else.
  • Your quality of service is very high, keep up the great work!
  • It is a comfort to know I will get a quick response with a personal touch - not some distant company.
  • You are very quick to respond to a problem and solve it for a fair price.
  • Working with ACS is easy. Everything is resolved quickly, professionally, and friendly.

 

Our Client's Feedback

Thank you so much Alexander's Computer Services. Dean and Chris are life savers. Computer system at work had some major issues today due to device failure. (Not their equipment). Dean was there in less then ten minutes to help us and Chris wasn't far behind. You guys are the BEST!!!! - Christy (Glenolden Animal Hospital)

I know what good customer service is, it is taking ownership of your customers problems which you all do to the max.  Mike

Praise for Alexander Computer Services would be redundant. Dean has already built a stellar reputation for the business. Most recently, Dean diagnosed and solved my problem with timeliness, expertise and thoughtfulness for the client's needs. I cannot recommend Alexander Computer Services enough." - Doug

Thank you, and the great folks working with you, for the speedy and wonderful work on my old and new computer.
The backup service really came in handy when Chris was able to upload my archived copy in five minutes! Lori

Thanks for all your help with the laptop. It really has been a blessing and tremendous help for what I do as I begin some school. Josh

Alexander's Computer Service is AWESOME!!! I would definitely recommend them. Reasonable prices, fast service, good people. Helen

Thank you so much for your speedy and efficient service in fixing my printer problem. I appreciate you getting
right to my problem and working late on Saturday to handle this. Remote access was so convenient. - Alice

You're doing an awesome job my friend.George

Thanks again and will keep you in mind for other customers. May God bless you and your family as your business grows.
I'm going to talk to our deacon who works the computer at church to call you. In Christ, John

 

To be fair, since 2004 we have logged 21 clients out of over 1,400 that were not pleased with our services and will not return.
There were others that were not pleased but we made things right and they are still our friends.