Managed Services - Commercial Plans

 

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Repairing your computer when it is broken has proven costly to businesses. Our clients avoid downtime cost by having us MANAGE their IT systems.

Remote Monitoring & Management

❖ Our monitors work 24 hours per day watching your server and workstations.
❖ These monitors often find and repair issues before the user is even aware of a problem.
❖ Alerts are automatically sent to our techs any time a problem is not immediately resolved.
❖ Maintenance completed manually each month is now automatically performed daily.
❖ Backup and Disaster Recovery solution designed to meet business needs.

It is now time for small-medium sized businesses to have access to enterprise level support.

Commerical Plans (pdf)

 

 

Managed Services - Level 1 is a proactive approach using Enterprise-Grade Security, Remote Monitoring/Management and Frequent Tuneups

  • Enterprise-grade FULLY-MANAGED endpoint protection
  • 24/7 system-wide monitors that find and repair issues before you are even aware of a problem
  • Alerts are automatically sent to our techs any time a problem is not immediately resolved.
  • Perpetual Maintenance completed as soon as our monitor alerts to the need.
  • Includes ACS Cloud-Based Firewall protecting each workstation regardless of location

      

Managed Services - Level 2 includes all of the service in Level 1 plus phone, shop, and remote support

  • Enterprise-grade FULLY-MANAGED endpoint protection
  • 24/7 system-wide monitors that find and repair issues before you are even aware of a problem
  • Alerts are automatically sent to our techs any time a problem is not immediately resolved.
  • Perpetual Maintenance completed as soon as our monitor alerts to the need.
  • Includes ACS Cloud-Based Firewall protecting each workstation regardless of location
  • Phone, Shop, and Remote Support for issues with basic hardware, software, and  security issues. This does not include research, installation, configuration, or training of third party software. 

     

Managed Services - Level 3 includes all of the service in Level 1 plus phone, shop, remote, and onsite support

  • Enterprise-grade FULLY-MANAGED endpoint protection
  • 24/7 system-wide monitors that find and repair issues before you are even aware of a problem
  • Alerts are automatically sent to our techs any time a problem is not immediately resolved.
  • Perpetual Maintenance completed as soon as our monitor alerts to the need.
  • Includes ACS Cloud-Based Firewall protecting each workstation regardless of location
  • Phone, Shop, Remote, and Onsite Support for issues with basic hardware, software,  and security issues. This does not include research, installation, configuration, or training of  third-party software.

 

Protection is just a phone call away!   610-461-4627 or 717-417-4500